Teaching and support staff are available daily on the playground at drop off and collection times. Staff are more than happy to answer any questions and address concerns and this should be the first step for any parental enquiries. On occasions matters may be referred to the Headteacher, Deputy Head, Senior Leaders, Pastoral Manager or others depending on the nature of the enquiry. Mrs Murphy, our Pastoral Manager is also available most mornings in the main entrance to support parents and families and is able to offer practical advice.
It is always our intention that we work with parents and attempt to address any concerns and resolve any issues as quickly and positively as possible. We ask that parents share concerns directly with us and not on the playground or social media. Our Complaints Procedure is available on the school website.
We expect courteous and respectful behaviour at all times on the school premises and in all communications. Strong and positive relationships between school and parents are vital. Our Respect Policy can be found on the school website.
There are two Open Evenings for confidential interviews during the autumn and spring terms, when all parents are invited to discuss their child’s progress. A Parent Information Meeting and reading talk are also held in the first half term of the year. At the end of the academic year a written school report is available to all parents. An Open Day is held at the end of the year for the children to show their achievements to Parents.
To support our work we ask all parents to sign a Home-School Agreement. Parents are requested to encourage their child at home with reading, maths games, word games and phonics activities. A regular routine for homework based on ‘little and often’ makes a significant difference to children’s confidence and progress.
A Newsletter is sent home each half term via email informing parents of forthcoming events and activities. School events are regularly ‘tweeted’ and we also provide updates via our text and emailing messaging service. Holiday dates, key information and messages will also be shared via our emailing service/ our parent App. You will receive details on how to access this.
Parents are always welcome and we invite them to work alongside teachers, accompany visits, support school ventures and communicate with school. A parent group meets each term to organise social and fundraising events. Their support is highly appreciated. They have contributed substantially to the quality of school life providing new outdoor equipment and additional opportunities for children through fundraising events. Meetings are very informal and all are welcome. Parents’ Meetings are outlined on the Newsletter.
The Head teacher will be pleased to supply detailed information about the school. If a formal appointment is required, a telephone call is needed. Every effort will be made to meet requests by parents to visit at a particular time, subject to the organisational and educational needs of the school.
A holiday list is made available each year for your convenience. This information is also posted on our website.
All stakeholders, staff, parents & children are valued in our school. Parents are an important part of school.
We have been accredited with the ‘Investors in People’ Award.
‘Banks Lane Nursery and Infant School has a well-established ethos of being child centred and creating a nurturing and supportive environment, for not only the children but also for the staff’. (Investors in People, March 2018)